Client Service Manager at Smooth Promotions Limited

Apply for the position of Client Service Manager at Smooth Promotions Limited!

Smooth Promotions is a leader in the media and entertainment industry. We specialize in delivering innovative, creative solutions to our clients, including cutting-edge content production, distribution, and advertising. Our team is passionate about entertainment and strives to deliver exceptional experiences that exceed client expectations.

We are looking for an enthusiastic and results-driven Client Service Manager to join our team. If you are a motivated individual with a strong background in client service, sales, and media, this is the perfect opportunity for you!

Job Summary

Job Type: Full Time | Permanent
Required Qualification: BSc
Category: Service Manager
Salary: ₦200k – ₦300k per month
Location: Lagos | Nigeria.

Key Responsibilities:

Build & Maintain Client Relationships: Establish and nurture strong relationships with existing and prospective clients, understanding their needs and offering tailored solutions to meet their objectives.
Identify Business Opportunities: Recognize new business opportunities, driving sales efforts to meet or exceed revenue targets while promoting company services.
Collaborate with Internal Teams: Work closely with internal teams to ensure timely, successful delivery of projects, services, and campaigns.
Sales Proposals & Presentations: Prepare and present compelling sales proposals, presentations, and contracts to clients to drive business growth.
Market & Competitor Analysis: Monitor market trends and competitor activities to identify new opportunities for business expansion.
Client Satisfaction & Support: Coordinate with clients to ensure satisfaction, promptly resolve any issues, and address concerns, fostering long-term partnerships.
Manage Project Success: Oversee client expectations, timelines, and budgets to ensure projects are delivered successfully and on schedule.
Achieve Sales Targets: Consistently meet or exceed monthly, quarterly, and annual sales targets through effective client engagement and service delivery.

Requirements & Qualifications:

Proven experience in sales or client services within media, entertainment, or related industries.
Strong understanding of media landscape and entertainment trends.
Exceptional communication, negotiation, and relationship-building skills.
Goal-oriented with a demonstrated ability to drive revenue growth and deliver exceptional client service.
Strong problem-solving abilities and the capacity to manage multiple priorities.
Passionate about media and entertainment, with a commitment to delivering outstanding client experiences.

Qualifications:

Bachelor’s degree in business, Marketing, Communications, or a related field (preferred but not required).

What We Offer:

Competitive salary with performance-based incentives.
Opportunity to work with a dynamic and creative team in a growing industry.
Access to the latest media technologies and resources.
Career growth and professional development opportunities.
A collaborative and inclusive company culture.

How to Apply:

Interested candidates should use the link below or send their resume and a cover letter to hr@smoothpromotionsng.com with the subject line “Client Service / Sales Executive.

Application.” Please include a brief statement on why you are interested in this role and how your experience makes you a strong fit.

Smooth Promotions is an equal-opportunity employer. We are committed to fostering an

inclusive work environment and encourage candidates from diverse backgrounds to apply.

Application Question(s):